Contact Customer Service

The Gasser Chair Company is proud to offer the finest quality hospitality seating, backed by the very best we can offer in terms of service. If you need help with other types of replacement parts, such as chair backs, cushions, embroidery, frames or bases, please call Customer Service at 1-800-323-2234. A representative will be happy to walk you through the ordering process.

Or you can fill out our Customer Service Form and we will contact you to make sure you receive the help you need. Please enter all your contact information. Also, for your convenience, we can correctly identify your chair for you so you can be sure you are ordering the correct replacement parts.

Just click here to send us an email direct to our customer service team, and include a digital photo of the chair or chairs you need to identify as an email attachment. We will respond with the correct information the very next business day.

If you do not have access to a digital camera, you can simply take a picture with your cell phone camera and send a PIX message to customerservice@gasserchair.com. One of our customer service team will call you with your model and reference numbers the next business day.